SuperYou Refer & Earn
frequently asked questions
1. Share your unique referral link via WhatsApp, SMS, or email.
2. Your friend clicks the link → sees: “Aditya sent you 15% off on orders above ₹999. Accept the gift.”
3. The discount is auto-applied at checkout (or can be pasted manually).
4. Once your friend completes their order, you receive your cashback.
For your friend:
● 15% OFF on orders above ₹999.
For you:
● ₹200 cashback for every successful referral.
● Cashback is delivered directly on the same channel (WhatsApp, SMS, or email).
⚠️ Important:
● Self-referrals are not allowed. If you use your own code, no cashback will be issued.
● Cashback may be grouped in a single balance to make redemption easier.
● Rewards often have an expiry date (check the reward message you receive).
● Your friend must use your referral code at checkout.
● Their order must be ₹999 or more (after discounts).
● The order must be completed successfully.
If these conditions are not met, no cashback will be issued.
● Rewards arrive via WhatsApp, SMS, or email.
● Simply follow the steps in the message to use them.
● Some customers receive a single reward card that collects all referral rewards -making redemption bigger and simpler.
● When they click your link, they’ll see: “Aditya sent you 15% off on orders above ₹999.”
● After accepting, the code is auto-applied to their cart.
● They can also manually paste the code at checkout
Didn’t get your ₹200 cashback?
● Confirm your friend applied your code.
● Check their order was above ₹999.
● Ensure the order was completed successfully.
● Still missing after 48 hours? → Contact SuperYou Support
Code not working?
● Double-check the cart value is at least ₹999.
● Make sure the code hasn’t expired.
● Try pasting the code again.
● Still failing? → Contact SuperYou Support.
● Your referral is shared securely.
● Friends will only see your first name—so they know who sent the gift.
1. Program Ownership
- The Refer & Earn program is operated solely by SuperYou.
- All rights related to rewards, discounts, cashback, and program rules remain exclusively with SuperYou.
2. Program Changes
- SuperYou reserves the right to modify, suspend, or terminate the referral program at any time, without prior notice.
- SuperYou may also update the rewards, cashback value, or eligibility conditions at its sole discretion.
3. Eligibility
- Self-referrals are strictly prohibited. Orders placed using your own referral code will not qualify for cashback.
- Only valid referrals (meeting the order minimum, successful delivery, and no cancellation or RTO) will qualify.
4. Reward Payouts
- Cashback is processed within 48 hours after delivery of the referred order.
- In case of order cancellations, returns, or RTOs, cashback will not be issued.
- Rewards can only be redeemed once per referral and are non-transferable.
5. Redemption Conditions
- Cashback redemption links sent via WhatsApp, SMS, or email can only be used once.
- Once redeemed on any channel, links on other channels automatically expire.
6. Expiry & Validity
- Rewards may have an expiry date (mentioned in the reward message). Expired rewards cannot be claimed.
Cashback once redeemed cannot be reversed or reissued.
7. Fraud Prevention
- Any attempt to misuse, manipulate, or game the referral system (including fake accounts or bulk self-referrals) will result in disqualification and forfeiture of rewards.
8. Liability
- SuperYou is not liable for any delays in reward credit caused by third-party services (e.g., Razorpay, UPI, or banks).
- SuperYou’s decision on any disputes will be final and binding.
9. Governing Rights
- By participating, you agree to all terms laid down by SuperYou.
- SuperYou reserves all rights to interpret, enforce, or amend these terms as needed.